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Pan Pacific Hotels Group wins 15 awards at TripAdvisor Travellers’ Choice Hotel Awards 2017

Published Date: 2 February 2017

Pan Pacific and PARKROYAL properties in Singapore, Malaysia, Canada and the Philippines make it to Top Hotels, Best Service, and Luxury lists

Pan Pacific SuzhouLobby of Pan Pacific Orchard, Singapore

Singapore, 2 February 2017 – Pan Pacific Hotels Group (PPHG) is delighted to announce that eight of its Pan Pacific and PARKROYAL properties have been ranked among the top hotels in Singapore, Malaysia, Canada and the Philippines at this year’s TripAdvisor Travellers’ Choice Hotels awards, reflecting the recognition and brand loyalty that the brands are gaining worldwide.

Now in its 15th year, the annual awards recognise the world’s top properties based on millions of reviews and opinions collected in a single year from travellers around the globe; with Travellers’ Choice winners bearing the hallmarks of remarkable service, quality and value.

The Forbes’ Recommended Pan Pacific Singapore and its sister property Pan Pacific Orchard, Singapore, both made the lists for Top 25 Hotels, Top Luxury Hotels and Best Hotels for Service in Singapore.

Pan Pacific Serviced Suites Orchard, Singapore, which was named Best Serviced Residence by Business Traveller Asia Pacific in 2016, is also on TripAdvisor’s Top 25 Hotels and Top Luxury Hotels in Singapore this year, while the three-year-old Pan Pacific Serviced Suites Beach Road, Singapore has been named one of the Best Hotels for Service in the city.

Elsewhere around the world, Pan Pacific Whistler Village Centre, which Conde Nast Traveler readers voted as the #1 Resort in Canada in 2016, has received a vote of confidence by TripAdvisor users as one of the best Hotels for Families in Canada, while Pan Pacific Manila was named one of the Top Luxury Hotels in the Philippines.

PARKROYAL on Pickering, a PARKROYAL Collection hotel, has nabbed a spot on the lists for Top 25 Hotels and Top Luxury Hotels in Singapore, while PARKROYAL Serviced Suites Kuala Lumpur has retained its position as one of Malaysia’s Top 25 Hotels.

“We are delighted that the performance of our hotels, resorts and serviced suites is consistently recognised in TripAdvisor’s Travellers’ Choice Hotels awards. In more than 30 properties around the world, our associates dedicate themselves to delivering excellent service to our guests, and being recognised on TripAdvisor is an incredibly powerful affirmation which will motivate us to continue delivering memorable experiences to our guests,” says Kevin Croley, Senior Vice President, Marketing, Pan Pacific Hotels Group.

For reviews and opinions of our properties, go to Top 25 Hotels – Singapore, Top 25 Luxury Hotels – Philippines and Top 25 Hotels for Families – Canada. High-resolution images of the award-winning properties may be downloaded here.



About Pan Pacific Hotels Group Limited
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 30 hotels, resorts and serviced suites with more than 11,000 rooms including those under development in Asia, Oceania, North America and Europe. The Group comprises two acclaimed brands: “Pan Pacific” and PARKROYAL. “Pan Pacific” is a leading brand in Asia and the Pacific Rim with hotels offering premium accommodations and services.  PARKROYAL is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. For more information, visit

About Global Hotel Alliance
Global Hotel Alliance (GHA) is the world´s largest alliance of independent hotel brands. GHA currently includes brands such as Alila, Anantara, Art Series, AVANI, Corinthia, Doyle Collection, First, GLO, Individual Collection, Kempinski, Leela, Lungarno Collection, Marco Polo, Meritage Collection, Meydan, Mokara, Niccolo, NUO, Omni, Outrigger, Pan Pacific, PARKROYAL, Per AQUUM, QT, Rydges, Rixos, Shaza, Tangram, Thon, Tivoli, Ultratravel Collection and Viceroy encompassing over 550 upscale and luxury hotels with over 110,000 rooms in 76 different countries.

Media contact:

Pan Pacific Hotels Group
Cuili NG
Corporate Communications Manager
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