Career Opportunities

Accounts Director, Global Sales, South & East China

Pan Pacific Hotels Group is a young and dynamic company comprising two well- established and trusted brands: Pan Pacific® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint. 

Based at our Global Sales Office in Shanghai, China, we are looking for a passionate and energetic individual to join us as Accounts Director, Global Sales, South & East China.


Position Summary:

Reporting to Director, Global Sales, South & East China, the incumbent will be responsible to grow and develop Corporate and MICE portfolio in the assigned territory, so as to drive business to meet PPHG’s revenue goals.


The Role:

I. Sales

  • Develop and manage a client portfolio that addresses the current and business needs of our emerging properties across both Pan Pacific and PARKROYAL brands.
  • Manage all global and regional tradeshows, roadshows and client events with an annual event calendar and represent the Group at travel and related industry meetings and trade shows.
  • Collaborate with Area Directors of Sales, Property Director of Sales & Marketing, and their teams to close business and achieve the annual revenue and room night targets.
  • Managing our key Corporate and MICE customer relationships.
  • Be a brand ambassador for the Group and articulate the brand core values and initiatives.
  • Conduct Quarterly Account reviews with Global Key Accounts with regards to business outlook as well as production
  • Synergise and collaborate with the hotels concerned regarding Quarterly Account review feedback and follow-up action plan.
  • Manage, lead and participate in any projects that may be assigned by Vice President, Global Sales and Director, Global Sales.
  • Grow market share and account acquisition with the emphasis on Corporate and MICE opportunities.
  • Undergo all sales training and personal development programs assigned.
  • Explore, research and develop leisure business opportunities from feeder markets for all hotels.
  • Utilise the sales systems and tools used by Pan Pacific Hotels Group (Sales Force Automation, Opera, etc).
  • Achieve the annual revenue goals and key performance objectives. 
  • Provide Leadership for Global Sales Team.

II. Pre-Opening Hotels/Resorts and Serviced Suites

  • Provide marketing research activities including situation analyses, market studies, feasibility studies, competitive analyses using both primary and secondary market research to benchmark the company’s position, progress and success in achieving established service and performance targets.
  • Maintain accurate and comprehensive competitive intelligence by developing cultivating good relationships with senior executives from other hotels, industry contacts and key customers.

III. Budgetary

  • Establish all goals – financial, competitive and fiscal and to establish a system of monitoring the same. To take responsibility for the health and well-being of Corporate and MICE sales goals and targets.
  • Provide senior management with remedial actions as necessary to remain within acceptable budgetary standards.
  • Manage cost centre expenses efficiently and with integrity.

The Person:

  • Minimum Diploma in Business / Marketing / Hospitality or related fields
  • Preferably over 6 years relevant sales experience in 4 / 5 star hotel or corporate/ regional office
  • A self-starter with initiative, drive and passion for excellence
  • Good people management and leadership skills
  • Results and service oriented with positive work attitude
  • Able to travel as and when required

How to apply

Interested applicants are invited to e-mail your resume to us at: career@pphg.com

We regret that only shortlisted candidates will be notified.