Career Opportunities

Distribution Services Executive

Pan Pacific Hotels Group is a young and dynamic company comprising two well-established and trusted brands. Pan Pacific® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create memorable hotel experiences, Pan Pacific Hotels Group (PPHG) is able to offer you great opportunities as we continue to strengthen our global footprint.

Based at our Corporate Office in Singapore, we are looking for a passionate and energetic individual to join us as Distribution Services Executive.


Job Responsibilities:

This position is responsible to maintain high standards of data integrity, revenue management and channel management practices for all properties. Support properties in achieving correct data in the systems and provide assistance to optimize business through Pan Pacific’s e-distribution channels.


The Role:

  • Act as liaison between the hotels’ Marketing, reservations and revenue teams and the technology provider teams to support the hotels usage of systems.
  • Work closely with hotels and external customers for problem resolution and escalation to Distribution Services Manager.
  • Provide first level support in resolving hotels’ issues with Central Reservation System.
  • Assist hotels in implementing incremental revenue opportunities via Central Reservation System for various channels.
  • Input in the system new/participating hotel data.
  • Process termination of hotel information from the systems.
  • Maintenance of revenue and central reservations systems data management.
  • Daily Inventory balancing, system synchronization and profile management in Central Systems.
  • Be up to date on new enhancements to Pan Pacific Distribution Systems.
  • Test and implement new systems functionality.
  • Assists in the delivery and support of projects as required by senior management.

The Person:

  • With Hotel level Supervisory Reservation or Front Office experience.
  • Working experience of Property Management System (PMS).
  • Working knowledge of Central Reservation System reports, rate loading and profile management in Central Reservation System.
  • Candidates who have worked in similar roles in hospitality or related industry will have an added advantage.
  • Detailed Oriented Individual.
  • Able to work independently and has good initiative under dynamic environment.
  • Good interpersonal and communication skills.

How to apply

Interested applicants are invited to e-mail your resume to us at: career@pphg.com

We regret that only shortlisted candidates will be notified.