Press Releases

Kumiko Shafer joins Pan Pacific Hotels Group as Director, Global Sales, North America

Published Date: 30 July 2014

Based in San Francisco, Kumiko will lead the global sales strategies for North America to grow the market and enhance client engagement.

Singapore, 30 July 2014 – Pan Pacific Hotels Group is pleased to announce the appointment of Kumiko Shafer as Director, Global Sales, North America.

Kumiko ShaferBased in San Francisco and working closely with the Global Sales Office in New York, Kumiko will lead the global sales strategies for North America with the aim of growing the market and enhancing client engagement to drive revenue for the Group’s properties within and outside the region.

In North America, Pan Pacific Hotels Group currently owns and/or manages four hotels and resorts – namely the three-time Green Globe certified Pan Pacific Seattle in the US as well as the multiple award-winning Pan Pacific Vancouver, Pan Pacific Whistler Mountainside and Pan Pacific Whistler Village Centre in Canada.

Most recently, Kumiko was Director of Business Development with Shangri-La Hotels and Resorts in San Francisco where she was responsible for representing and promoting more than 80 hotels worldwide. Prior to that, Kumiko garnered close to five years of sales experience with Hotel Nikko San Francisco and Marriott Northern California Regional Sales Office.

"Kumiko brings to our Global Sales team a sharp sense of sales acumen honed through successful tenures at both hotel and regional level, as well as a well-cultivated network of important client relationships in the US," says Kevin Croley, Senior Vice President, Marketing & Sales.

"We are excited to work with Kumiko in harnessing these strengths to raise the profile of our brands and hotels among North American travellers and forge new business opportunities, especially within the corporate and MICE sectors."

Supported by a Global Sales network which now spans Shanghai, Beijing, Singapore, Tokyo, Sydney, New York, San Francisco and London, Pan Pacific Hotels Group is fast expanding its global footprint, with a growth focus on Asia Pacific.

In April, the Group opened PARKROYAL Nay Pyi Taw as the first international hotel in the capital of Myanmar, and is on track to open its fifth property in China – Pan Pacific Hotel and Serviced Suites Tianjin – later this year.

The scheduled opening of another seven “Pan Pacific” and PARKROYAL hotels and resorts in Australia, Indonesia, Malaysia and Myanmar over the next three years brings the Group’s portfolio to close to 40 properties worldwide.

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About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 40 hotels, resorts and serviced suites with some 12,000 rooms including those under development in Asia, Oceania and North America. The Group comprises two acclaimed brands: “Pan Pacific” and PARKROYAL. “Pan Pacific” is a leading brand in Asia and the Pacific Rim with hotels offering premium accommodations and services. PARKROYAL is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. For more information, visit

Media contacts:
Pan Pacific Hotels Group

Priscilla Teo
Manager, Corporate Communications
DID: (65) 6808 1269
Fax: (65) 6821 8001