Press Releases

Marc Emmanuel appointed General Manager of Pan Pacific Hanoi

Published Date: 14 September 2016

Marc brings more than 15 years of international hospitality experience focusing on operational and revenue management experience at luxury hotels in France, Morocco, Switzerland and Vietnam.

Singapore, 14 September 2016 – Pan Pacific Hotels Group is pleased to announce the appointment of Marc Emmanuel as General Manager of Pan Pacific Hanoi, the Group’s first Pan Pacific property in Vietnam.

Marc EmmanuelCurrently operating as Sofitel Plaza Hanoi, the property is undergoing refurbishments to its lobby, lobby bar, all-day dining restaurant and meeting spaces before being launched as Pan Pacific Hanoi on 1 October 2016.

Marc is neither stranger to Vietnam nor to the property, having been based there previously for five years as its Executive Assistant Manager. He has amassed extensive international hospitality experience from the multi-cultural environments of France, Morocco and Switzerland over his 15-year career. Upon graduating from the Glion Institute for Higher Education in Switzerland, Marc started his hospitality career with Hyatt Hotels Corporation, where he earned increasingly senior roles in revenue management and operations.

As General Manager of the 273-room Pan Pacific Hanoi, Marc will oversee and manage the daily operations of the elegant hotel which is located close to Hanoi’s historic Old Quarter. The centrally-located Pan Pacific Hanoi commands a picturesque view overlooking West Lake, Truc Bach Lake and the Red River, and offers convenient access to the business district at the same time.

The hotel also caters to the needs of extended stay guests with 56 fully-equipped serviced suites, while 12 versatile meeting spaces – including a pillarless ballroom that can seat 450 guests – makes the hotel an ideal venue for corporate meetings and grand banquets.


Pan Pacific Hanoi
Pan Pacific Hanoi

“We are delighted to welcome Marc to the Group. With his extensive experience and networks in Vietnam, combined with an international hospitality outlook, Marc is the ideal candidate to drive strong performance for a brand-defining hotel like Pan Pacific Hanoi as we continue to strengthen our presence in key gateway cities in the Asia-Pacific region. Being deeply familiar with the property, we are confident that Marc will combine seamless operations with strategic direction to firmly entrench the Pan Pacific brand in the market. We are excited to have a presence in Hanoi and for our guests to be able to experience the refreshing Pacific experience which the Pan Pacific brand is known for,” says Erik Anderouard, Senior Vice President, Operations, Pan Pacific Hotels Group.

Pan Pacific Hanoi will be the Group’s second property in Vietnam after the award-winning PARKROYAL Saigon, which is located in Ho Chi Minh City. Pan Pacific Hanoi will be a valuable addition to the Group’s expanding portfolio in Indochina, which includes PARKROYAL Saigon, PARKROYAL Yangon and PARKROYAL Nay Pyi Taw; as well as the stunning Pan Pacific Yangon which will debut in Myanmar’s capital city in 2017.

Bookings for Pan Pacific Hanoi can be made at panpacific.com.

High-res images of Pan Pacific Hanoi can be downloaded here.


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About Pan Pacific Hotels Group Limited
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and manages close to 40 hotels, resorts and serviced suites with some 12,000 rooms including those under development in Asia, Oceania, North America and Europe. The Group comprises two acclaimed brands: Pan Pacific and PARKROYAL. Pan Pacific is a leading brand in Asia and the Pacific Rim with hotels offering premium accommodations and services.  PARKROYAL is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. For more information, visit www.pphg.com.

About Global Hotel Alliance
Global Hotel Alliance (GHA) is the world´s largest alliance of independent hotel brands. GHA currently includes brands such as Alila, Anantara, Art Series, AVANI, Corinthia, Doyle Collection, First, GLO, Individual Collection, Kempinski, Leela, Lungarno Collection, Marco Polo, Meritage Collection, Meydan, Mokara, Omni, Pan Pacific, PARKROYAL, Per AQUUM, QT, Rydges, Rixos, Shaza, Tangram, Thon, Tivoli and Ultratravel Collection encompassing over 550 upscale and luxury hotels with over 110,000 rooms in 76 different countries.

Media contact:

Pan Pacific Hotels Group
Cuili NG
Corporate Communications Manager
DID: +65 6808 1269
Mobile: +65 9634 4425
Email: ng.cuili@pphg.com