Press Releases

New General Managers announced at two Singapore hotels

Published Date: 24 August 2017

Craig Syphers moves to PARKROYAL on Beach Road while Andrew Donadel takes charge at Pan Pacific Orchard, Singapore

Singapore, 24 August 2017 – Pan Pacific Hotels Group is pleased to announce the appointment of Craig Syphers as General Manager for PARKROYAL on Beach Road, Singapore and Andrew Donadel as General Manager for Pan Pacific Orchard, Singapore.

Craig Syphers, General Manager, PARKROYAL on Beach Road

Craig SyphersCraig Syphers joined Pan Pacific Hotels Group as General Manager of PARKROYAL Melbourne Airport in 2013 and was transferred to Pan Pacific Orchard, Singapore two years later. During his tenure at PARKROYAL Melbourne Airport, Craig strengthened the hotel’s positioning as one of the leading airport hotels in the region which led to it being named Best Airport Hotel, Australia/Pacific at the Skytrax World Airport Awards for two consecutive years.

While he was at Pan Pacific Orchard, Singapore, the hotel’s all-day dining restaurant, 10 at Claymore, won several dining awards including the World Luxury Restaurant Awards and Singapore Tatler’s Best Restaurants.

Prior to joining the Group, Craig had worked at several international hotels in his native Australia and New Zealand.

Craig’s new role will see him leading the 343-room PARKROYAL on Beach Road, which recently unveiled a refurbished all-day dining restaurant, Ginger. Adjacent to the hotel is the Ballrooms at PARKROYAL on Beach Road, a standalone meetings and events facility which can accommodate up to 860 guests.

Andrew Donadel, General Manager, Pan Pacific Orchard, Singapore

Andrew DonadelAndrew Donadel began his career with the Group in 2013 as the General Manager of Pan Pacific Serviced Suites Beach Road, Singapore and PARKROYAL Serviced Suites, Singapore. In 2014, Andrew moved to Ho Chi Minh City in Vietnam to head up PARKROYAL Saigon. He will now return to Singapore for a new role at Pan Pacific Orchard, Singapore.

An Australian, Andrew started his hospitality career with The Westin Sydney and Montreal Marriott Chateau Champlain before moving to Ascott International, where he spent six years managing Somerset, Citadines and Ascott serviced residences in Singapore and Australia.

Located along the city’s main shopping belt of Orchard Road, the 206-room Pan Pacific Orchard is consistently recognised for its product and service excellence, and often makes TripAdvisor’s list of top luxury hotels under its Travellers’ Choice Hotels awards.

 “We are delighted to have Craig and Andrew leading these two hotels in Singapore, which is strategically important to us as our largest operating market. With developing people being our priority, we hope to nurture more leaders like Craig and Andrew and to support other talented associates with fulfilling their career goals. As we build our portfolio in the region and beyond, there will be more opportunities for our associates to grow with us as we realise our ambitions to be one of Asia’s most established hotel companies,” says Erik Anderouard, Senior Vice President, Operations, Pan Pacific Hotels Group.



About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and manages 40 hotels, resorts and serviced suites with more than 12,000 rooms including those under development in Asia, Oceania, North America and Europe. The Group comprises two acclaimed brands: Pan Pacific and PARKROYAL. Pan Pacific is a leading brand in Asia and the Pacific Rim with hotels offering premium accommodations and services.  PARKROYAL is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. For more information, visit

About Global Hotel Alliance
Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands, bringing together 35 brands with 550 hotels in 76 countries. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands.  GHA’s award-winning loyalty programme, DISCOVERY, provides nearly 10 million members exclusive opportunities to immerse themselves in local culture wherever they travel. For more information, visit

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Pan Pacific Hotels Group
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