PANTHER is our central reservations and distribution system managed by Pan Pacific Hotels Group. This new distribution platform has been designed to allow vast amounts of data flow with substantial improvements to efficiency and productivity. Providing a single point of inventory control across hotel properties, PANTHER prevents transaction duplication across all reservations channels and ensures rate and inventory parity whilst improving transactional capabilities.
Encompassing MICROS Systems' Enterprise Solution, PANTHER enables customers to enjoy greater personalisation in their hotel experience through enhanced integration with the hotels’ customer relationship management database.
With PANTHER , all hotels under the Pan Pacific and PARKROYAL brands are able to capture more direct business at a lower transactional cost, through the automation of information flow to both the internal and external customers.
PANTHER enables both Pan Pacific and PARKROYAL to have an in-house Central Reservations Centre, operating 24 hours a day, seven days a week. In addition, the enhanced booking engine on panpacific.com and parkroyalhotels.com allows multi sequencing sell by room type and toll free reservations in Australia, Canada, China, Germany, Hong Kong, Malaysia, New Zealand, Philippines, Singapore, Thailand, United Kingdom and United States.