Press Releases

Pan Pacific Hotels and Resorts Wins the Hearts of Business and Leisure Travelers at the Condé Nast Traveler Awards

Published Date: 21 October 2011

San Francisco – 21 October, 2011 – Pan Pacific Hotels and Resorts, a leading premium hotel brand synonymous with the richness of the Pacific Ocean blend of cultures and enriching experiences is honored to be voted as one of the top 25 hotel brands in Condé Nast Traveler’s Best of Business Travel 2011. Now in its 15th year, the magazine’s annual readers’ poll seeks to recognize the best in the world of business travel, reflecting the experiences and favorite hotel and airline brands of more than 25,000 Condé Nast Traveler readers identified as business travelers.

In addition, three Pan Pacific properties in North America - Pan Pacific Vancouver, Pan Pacific Whistler Village Center and Pan Pacific Whistler Mountainside were once again named the ‘Top Hotels and Resorts’ in Canada at the 24th Condé Nast Traveler’s Readers’ Choice Awards. Ranking the best cities, islands, cruise lines, airlines, hotels and resorts worldwide, the annual survey received a combined eight million votes cast on thousands of properties and destinations this year.

“We are honoured that readers of a prestigious travel publication such as Condé Nast Traveler have voted our Pan Pacific brand and hotels in Canada as their top choices,” said A. Patrick Imbardelli, President and Chief Executive Officer of Pan Pacific Hotels Group. “These great accolades have come at a time when we are geared up to provide Pan Pacific’s invigorating blend of relevant choices and personalized services, underpinning  our commitment to create memorable hotel experiences for our guests.”

Earlier this year, Pan Pacific Vancouver and Pan Pacific Whistler Village Center were also honored in the esteemed Condé Nast Traveler’s Gold List 2011 that celebrates the world’s finest properties and cruise lines. 

The winning Pan Pacific properties are managed by Pan Pacific Hotels Group which recently unveiled its refreshed proposition for the Pan Pacific brand. Following an extensive review of customer insights and research and anchoring on the needs and expectations of today’s travelers, the refreshed Pan Pacific brand is part of an evolutionary journey which sees the Group refining and injecting vibrancy to the rich heritage and strengths of its brands. The refreshed Pan Pacific brand proposition also allows the Group to make deeper connections with its guests and prime itself for future growth.

Characterized by its brand promise “Your refreshing Pacific experience”, Pan Pacific embodies a refreshing blend of the unique culture and heritage of the Pacific Rim underscored by discreet elegance, personalized and uncomplicated service. The delivery of the brand promise is guided by elements of providing the Pacific Ocean Blend, Relevant Choices and Enriching Experiences – and will be delivered through a variety of guest touch points which will be rolled out in phases. In the first phase, Pan Pacific guests can experience the diversity of the Pacific Rim through engaging and innovative interpretations of the Pacific Cuisine from coast to coast. The Pacific Spa Experience also features signature treatments and complementary spa cuisine that draws on elements across the Pacific Rim.

The next Pan Pacific properties, Pan Pacific Ningbo and Pan Pacific Serviced Suites Ningbo are scheduled to open next year in 2012.

Media contacts:

Pan Pacific Hotels Group

Elaine Heng
Corporate Communications Manager
DID: (65) 6808 1269
Fax: (65) 6821 8001

Burson-Marsteller for Pan Pacific
Hotels Group

Sng Si Ting
DID: (65) 6671 3231
Mobile: (65) 9653 8845

Chan Hse May
Director, Corporate Communications
DID: (65) 6808 1265
Fax: (65) 6821 8001
Evelyn Yeo
DID: (65) 6671 3225
Mobile: (65) 9367 6017

About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 30 hotels, resorts and serviced suites with over 10,000 rooms including those under development in Asia, Oceania and North America The Group comprises two acclaimed brands: Pan Pacific® and PARKROYAL®.

Pan Pacific® provides refreshing Pacific experiences inspired by an invigorating blend of its Pacific Rim locations. It is focused on enriching experiences that draw on a diversity of landscapes and cultures; and relevant choices that convey freedom and individuality. PARKROYAL® is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. Each PARKROYAL reflects the spirit and individuality of its locations through creative touches, authentic tastes and local connections. For more information, visit