Press Releases

Pan Pacific Hotels Group Wins Top Honours in TripAdvisor's Travelers' Choice Awards

Published Date: 2 February 2012

Singapore, 2 February, 2012 – Pan Pacific Hotels Group has announced that four of its hotels and resorts under its Pan Pacific and PARKROYAL brands have earned nods in the 2012 TripAdvisor's Travelers' Choice Awards.

Garnering honours for the Group were:

Pan Pacific Kuala Lumpur International Airport

Top 25 Luxury Hotels in Malaysia

PARKROYAL Penang Resort

Top 25 Relaxation and Spa Hotels in Malaysia

PARKROYAL Kuala Lumpur

Top 25 Trendiest Hotels in Malaysia

Pan Pacific Whistler Village Centre

Top 25 Hotels in Canada

Pan Pacific Whistler Village Centre's win comes hot on the heels of it being named amongst 'The World's Best Places to Stay' in Condé Nast Traveler's Gold List 2012.

Now in its 10th year, the Travelers' Choice Awards honours the finest destinations and hotels around the world, based on millions of valuable reviews from TripAdvisor travellers globally. Top hotels and resorts across 30 countries were recognised this year.

"TripAdvisor has been a great feedback platform for us, allowing us to have a pulse on what we are doing right, or wrong in the customer's eyes and take the necessary steps to improve the guest experience," said A. Patrick Imbardelli. President and CEO of Pan Pacific Hotels Group.

"These accolades from TripAdvisor and its millions of reviewers give us further impetus to listen to our guests and constantly do more to exceed their expectations."

Characterised by its brand promise "Your refreshing Pacific experience", Pan Pacific embodies a refreshing blend of the unique culture and heritage of the Pacific Rim underscored by discreet elegance, personalised and uncomplicated service.
PARKROYAL focuses on providing a modern, comfortable and supportive environment as well as creating local connections through PARKROYAL's associates.

This year, the Group will open Pan Pacific Ningbo and Pan Pacific Serviced Suites Ningbo, its first joint hotel and serviced suite property in China. The PARKROYAL brand will also debut in this key market with the launch of PARKROYAL Serviced Suites Green City,Shanghai.

On its home shores, the Group will launch PARKROYAL on Pickering as well as a serviced suites project in Singapore this year.

For the complete list of TripAdvisor's Travelers' Choice Awards, please visit

For more information about Pan Pacific Hotels Group, visit

About Pan Pacific Hotels Group

Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages over 30 hotels, resorts and serviced suites with over 10,000 rooms including those under development in Asia, Oceania and North America The Group comprises two acclaimed brands: Pan Pacific® and PARKROYAL®.

Pan Pacific® provides refreshing Pacific experiences inspired by an invigorating blend of its Pacific Rim locations. It is focused on enriching experiences that draw on a diversity of landscapes and cultures; and relevant choices that convey freedom and individuality. PARKROYAL® is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. Each PARKROYAL reflects the spirit and individuality of its locations through creative touches, authentic tastes and local connections. For more information, visit

Media Contacts:
Pan Pacific Hotels Group

Elaine Heng
Corporate Communications Manager
DID: (65) 6808 1269
Fax: (65) 6821 8001

Chan Hse May
Director, Corporate Communications
DID: (65) 6808 1265
Fax: (65) 6821 8001