Press Releases

Pan Pacific Hotels Group appoints Romain Chan as General Manager of Pan Pacific Hotel and Serviced Suites Ningbo

Published Date: 22 April 2014

Romain brings over three decades of diverse hospitality management experience from across Asia and the United States to the 610-unit joint hotel-and-serviced suites development.

Singapore, 22 April 2014 – Pan Pacific Hotels Group is pleased to announce the appointment of Romain Chan as General Manager of the 415-room Pan Pacific Ningbo and the adjoining 195-suite Pan Pacific Serviced Suites Ningbo in China. 

Romain ChanA US citizen, Romain brings to the Group over 30 years of industry experience spanning the United States, China, Hong Kong, Vietnam and the Philippines.

Embarking on his hospitality career with the Front Office department at Hilton Hong Kong, Romain then spent the next 15 years building up a strong operations portfolio at business and luxury hotels in Hong Kong, Macau, China and the USA, eventually becoming Assistant Director, Front Office Operations at the 2042-room New York Hilton and Towers.

Romain assumed his first General Manager position with Century Saigon Hotel in Vietnam in 1994 and later moved on to concurrently helm three Century hotels in the Philippines. Since then, he has also managed Shangri-la hotels as well as a diverse range of hotel, serviced suites, office and retail properties under Harbour Plaza Group and Miramar Hotel and Investment Company in China and Hong Kong.

Prior to his appointment with Pan Pacific Hotels Group, Romain was Vice President – Hospitality at Kingold Group Company Ltd, an international diversified enterprise based in mainland China. In his role, Romain oversaw the company’s hospitality-related investments including its business hotels, resorts and luxury restaurants.
Romain graduated with a Bachelor of Science degree from Cornell University’s School of Hotel Administration. He also holds an MBA from Hong Kong Polytechnic University and a Master of Management degree, majoring in Hospitality and Tourism Management, from Macquarie University in Sydney, Australia.

“Bringing on board a wealth of hospitality management experience spanning hotels, serviced suites, restaurants and shopping malls, coupled with an in-depth operational knowledge of the Chinese market, Romain is an ideal fit for the General Manager role at Pan Pacific Hotel and Serviced Suites Ningbo,” says Bernold O. Schroeder, Chief Executive Officer, Pan Pacific Hotels Group.

“As Ningbo enjoys rising prominence as an important port city and business destination within China, we look forward to working closely with Romain to capitalise on the property’s extensive guest offerings to strengthen its multi-faceted attraction as an accommodation of choice, prime events venue and dining hotspot.”

Located in the Eastern New Town of Ningbo, beside Yongxin River and the Ningbo International Conference and Exhibition Centre, Pan Pacific Hotel and Serviced Suites Ningbo provides short-term and extended-stay travellers with premium accommodation and service, complemented by luxury dining, recreational and meetings amenities. Its notable offerings include a 24-hour Personal Assistant Service for Serviced Suites residents; four gourmet restaurants serving up Chinese, Italian, Japanese and international cuisine; as well as one of the largest ballrooms in Ningbo, covering 2,000 square metres.     

Elsewhere in China, Pan Pacific Hotels Group owns and/or manages two other “Pan Pacific” properties in Xiamen and Suzhou, and is set to open the 319-unit Pan Pacific Hotel and Serviced Suites Tianjin later this year.

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About Pan Pacific Hotels Group
Pan Pacific Hotels Group is a wholly-owned hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 40 hotels, resorts and serviced suites with some 12,000 rooms including those under development in Asia, Oceania and North America. The Group comprises two acclaimed brands: “Pan Pacific” and PARKROYAL. “Pan Pacific” is a leading brand in Asia and the Pacific Rim with hotels offering premium accommodations and services. PARKROYAL is a collection of comfortable leisure and business hotels and resorts located in the heart of cities and interesting locales across Asia Pacific. For more information, visit

Media contacts:
Pan Pacific Hotels Group

Priscilla Teo
Manager, Corporate Communications
DID: (65) 6808 1269
Fax: (65) 6821 8001