Press Releases

Pan Pacific Orchard, Singapore rejuvenates guest experiences with a S$10 million makeover

Published Date: 13 September 2012

Singapore, 13 September 2012 – Pan Pacific Orchard is proud to unveil a brand new hospitality experience with refreshed guest rooms, restaurants and facilities. The S$10 million refurbishment programme, completed this month, is part of Pan Pacific’s overall rebranding initiative to enrich guest experiences with a diversity of elements inspired by cultures and landscapes of the Pacific.

The refurbishment programme extends from the hotel’s new Executive Rooms, Studio Rooms and Pacific Club Suites to its restaurants, 10 at Claymore and Lobby Lounge; as well as public areas including the entrance, main lobby and meeting facilities. The hotel is also pleased to welcome the award-winning St. Gregory spa to its stable of wellness facilities that currently comprises a steam room, fitness centre and Singapore’s first mineral water swimming pool.

Through refined interiors, intimate environments and personalised service, the rejuvenated hotel captures the senses with a concept of hospitality aligned with Pan Pacific’s renewed brand positioning –  “Your refreshing Pacific experience”.

Invigorating the senses with improved amenities

The refurbished Pan Pacific Orchard will enhance guest experiences in a number of new ways:

Welcoming arrivals

  • The large lobby, complete with high ceiling, has been redesigned to maximise natural lighting; creating a brighter and more welcoming ambience when guests arrive at the hotel.
  • Checking into the hotel will become a more personalised and hassle-free process. Guests can also look forward to the introduction of hand-held devices such as iPads for registration in the first quarter of 2013.

Well-appointed accommodations

  • Refreshed guest rooms are distinguished by soothing palettes, contemporary furnishings and clean lines – spacious and elegant sanctuaries reflecting the inviting embrace of the Pacific.
  • Coffee lovers will enjoy the convenience of a Nespresso machine available in our refurbished guest rooms.
  • As an extra touch, all Pacific Club rooms will be stocked with L’occitane bath essentials.

Greater connectivity

  • At the same time, hotel guests can enjoy complimentary Wi-Fi services now made available in all rooms and the hotel’s public areas. Business travellers will be impressed by the intuitive in-room media hub designed for seamless connectivity.
  • Stylish meeting rooms, refurbished with tasteful furnishing and smart facilities, offer well-appointed venues for high-powered meetings and informal gatherings.

Refreshing environments

  • The hotel has pledged to offer smoke-free environments to enhance the comfort of all guests and customers with effect from 1 October 2012.

Said Mr Dean Rossilli, General Manager of Pan Pacific Orchard, “The refurbishment is part of our continuing journey to provide relevant choices and enriching experiences for today’s discerning travellers. It is a proactive response to the guest feedback we solicited through a series of focus group interviews conducted to delineate specific enhancements for our rooms and amenities.”

“The rejuvenation programme has created renewed interest among business and leisure travellers. We are confident that it will strengthen the Pan Pacific brand in Singapore’s competitive hospitality market,” he added.

“Inclusively Yours” dining extravaganza at the rejuvenated Pan Pacific Orchard

All you can eat from 10 to 10 @ 10 
To showcase the rejuvenated hotel and its new offerings, Pan Pacific Orchard is organising a one-day open house for guests to savour the unique flavours of the Pacific. “Inclusively Yours” is a gastronomic adventure featuring unlimited servings of food and beverage* at the hotel’s dining outlets (10 at Claymore and Lobby Lounge). In addition, BBQ stations will be set up at the poolside on Level 4, offering a chance to sample a fine selection of grilled meats, sausages, skewers and more.

Time: From 10 am to 10 pm at 10 Claymore Road (Pan Pacific Orchard)
Date: 6 October 2012 (Saturday)
Participating F&B outlets: 10 at Claymore and Lobby Lounge
S$129++ per adult / S$60++ per child

*Beverage selection comprises coffee and tea, soft drinks, juices and an exclusive range of housepours, which includes spirits, beers and wines.

All-inclusive dine and stay
Top up your gastronomic adventure with a one-night stay on 6 October 2012 (Saturday). All room packages come with a pair of passes to the “Inclusively Yours” dining extravaganza.

Check-in 6 October 2012 / Check-out 7 October 2012

S$399++ (for Executive room)
S$499++ (for Pacific Club Suite room)

For bookings and further information, please visit

About Pan Pacific Orchard
Strategically located in the prime shopping and entertainment hub of Orchard Road, Pan Pacific Orchard enjoys close proximity to the central business district and is a 20-minute drive from the Changi International Airport. The 20-storey property offers 206 spacious and newly refurbished guestrooms and suites. The luxury business hotel also features an executive club lounge, conference and banqueting facilities for up to 150 delegates, two restaurants, fitness and spa facility, and an outdoor mineral water swimming pool – a first for a Singapore hotel.

About Pan Pacific Hotels and Resorts
Pan Pacific Hotels and Resorts comprises 20 premium hotels, resorts and serviced suites (including those under development) in 12 countries across Asia, North America and Oceania. The “Pan Pacific” brand provides refreshing Pacific experiences inspired by an invigorating blend of its Pacific Rim locations. It is focused on enriching experiences that draw on a diversity of landscapes and cultures; and relevant choices that convey freedom and individuality. Pan Pacific Hotels and Resorts has been recognised by Condé Nast Traveler magazine as one of the 25 hotel companies demonstrating social responsibility and has won esteemed accolades such as World Travel Awards, AAA Four Diamond Award, Condé Nast Gold List and Readers Choice Awards.  For more information, visit

Media contacts:

Pan Pacific Hotels Group

Priscilla Teo
Manager, Corporate Communications
DID: (65) 6808 1269
Fax: (65) 6821 8001


Chan Hse May
Director, Corporate Communications
DID: (65) 6808 1265
Fax: (65) 6821 8001